Last Updated: 19/10/2020

This privacy policy sets out how Pursuit Worldwide Ltd collects, uses and protects any personal data that you give us either through the use of our website (https://pursuitworldwide.com) or any other means i.e. email or over the phone. 

By providing us with your data, you warrant to us that you are over 13 years of age. 

Pursuit Worldwide Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide personal information, please be assured that it will only be used in accordance with this privacy policy. 

As such we ask that you read this privacy policy carefully as it contains important information. Pursuit Worldwide Ltd may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are clear and happy with any changes

This policy is effective from the date above.

Who we are?

Pursuit Worldwide Ltd (referred to in this privacy policy as ‘we’, ‘us’ or ‘our’) is the ‘data controller’ for the purposes of the relevant data protection legislation including the Data Protection Act 1998, the General Data Protection Regulations and any subsequent legislation as appropriate (i.e. we are responsible for, and control the processing of, your personal information).

 How we collect information?

When you interact with our website or express an interest in or purchase products from us, we may collect personal information from you.
This will include, but not limited to:
• Filling out online forms
• Contacting us by telephone or email
• Completing customer surveys or reviews

What we collect?

Personal Information:

The information we collect may include:

• Basic personal details such as your name, address, e-mail address, telephone number, date of birth or age, gender, marital status.
•  Preferences and interests for marketing and renewal notification services.
• Other information relevant to customer surveys and/or offers.

Monitoring and Recording Communications:

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For further information on cookies generally, visit www.aboutcookies.org or www.allaboutcookies.org.

Embedded content from other websites

Articles on our site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use the information about you?

We collect information about you so that we can:

• Identify you and manage any accounts you hold with us.
• Process your order.
• Carry out customer profiling and analyse your purchasing preferences.
• Detect and prevent fraud.
• Verify your identity and carry out anti-fraud checks (see ‘Credit Checking’ section below)
• Provide you with payment options.
• Monitor your use of our website and any response to advertising campaigns.

Who your information might be shared with?

We will not disclose your personal data to third parties with the exception of law enforcement agencies in connection with any investigation to help prevent unlawful activity.

How will we keep your data secure?

We will use technical and organisational measures to safeguard your personal data, for example:
• Access to your account is controlled by a password and username.
• We store your personal data on secure servers.
• Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).

What can I do to keep my information safe?

If you want detailed information from ‘Get Safe Online’ on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of it, please:

• Email, call or write to us (see ‘How can you contact us?’ below).
• Let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill).
• Let us know the information you want a copy of, including any account or reference numbers, if you have them.

Right to correct any mistakes in your information

You can request us to correct any mistakes in your information, which we hold for you, free of charge. If you would like to do this, please:

• Email, call or write to us (see ‘How can you contact us?’ below).
• Let us have enough information to identify you (e.g. account number, username, registration details), and
• Let us know the information that is incorrect and what it should be replaced with.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

• Email, call or write to us (see ‘How can you contact us?’ below). You can also click on the ‘unsubscribe’ button at the bottom of the email newsletter. It may take up to 14 days for this to take place.
• Let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill).
• Let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone).

How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you. If you wish to contact us, please send an email to sales@pursuitworldwide.com or call us on +44(0)2380 897791 or write to us at the following address:

Pursuit Worldwide Ltd
Hawethorn House
Lepe Road
Langley
Southampton
Hampshire
SO45 1Y